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Full-time Tier 2 Help Desk / Desktop Technician

at Elite Technical Services in Arlington, VA

To qualify **Must be a US Citizen and be able to pass an extensive Background Investigation that includes Criminal & financial over 15 years.

  • Minimum Vocational Tech School background or better
  • Must meet minimum educational and experience requirements
  • BS Degree + 5 years of IT experience
  • Equivalent AA + nine (9) years of relevant IT experience
  • Equivalent Thirteen (13) years of relevant IT experience
  • Must have a minimum MCP, XP (exam 270, 271) Certified or better.
  • Preference for current MCSE 2K or better
  • Five (5) years experience providing Desktop / Laptop support end user support.
  • Two (2) or more years experience on Network Servers
  • Two (2) or more years Networking (LAN) equipment
    • Must be a strong troubleshooter
    • Must demonstrate background and a high level of competency
*Desktop / Laptop Hardware, Windows XP, MS Office, Outlook email, peripherals and good networking skills.
  • Network Server Hardware and fundamental Windows 2K 2K3 understanding
  • Network equipment including Switches and Routers
  • Basic knowledge Telecom and Network Ops
    • Professional skills include:
*Strong Customer Service Orientation
  • Exceptional communication skills both verbal and written
  • Able to work independently with minimum of supervision
  • Team player.



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Published at 11-11-2009
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