This job ad has been posted over 30 days ago...
Sr. Technical Storage Engineer (Pre-Sales Support)
at
Elite Technical Services
in Herndon, VA
- Must be US Citizen
- Must be clearable to Secret (active clearance is preferred)
- Must be willing to travel within the DC Metro area
KNOWLEDGE AND EXPERIENCE
- BS Degree or Equivalent Experience
- Experienced Storage Professional with Storage Solution assessment and design experience
- NetApp Certified Data Management Admin (NCDA) Certified OR NetApp Certified Implementation Engineer (NCIA). Will consider equivalent certifications from other Storage Vendors (EMC, IBM, SUN).
- Basic understanding of the following: NFS, the UNIX remote file sharing protocol, CIFS, the Windows NT remote file sharing protocol, TCPIIP, RAID, Microsoft Exchange and Veritas software, and SAN storage practices.
- Must have at least 1 or more areas of expertise such as: backup and recovery, Exchange DR, Veritas, Lotus Notes, Solaris, or networking; including at least 3 years of experience working in that particular specialty
SKILLS AND ABILITIES
- Basic knowledge of networks, load balancing and failover technologies.
- Ability to recognize the technology and how it relates to storage management.
- Ability to design storage management solutions including SAN, NAS, DAS technology. Ability to install, and demonstrate NetApp storage solutions to both internal staff and customers.
- Open to considering accomplished Storage Engineer certified and experienced on other Storage Platforms including EMC, IBM, SUN or Toshiba.
- Good written and verbal communication skills.
- Good interpersonal communication and customer service skills.
- Ability to follow standard engineering principles and practices.
- Strong aptitude for learning new technologies and how to utilize them in a customer facing environment.
- To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges.
Stable long term growth opportunity as a Storage Engineer providing Pre-Sales Support for a state of the art reseller focused on the public sector. Our client is a premier reseller of NETAPP scalable Storage Solutions. The Senior Technical Storage Engineer will be the point person for these solutions. Our client offers a robust hands on training program and in house technology labs to build your industry credentials and technology expertise. Our client places an emphasis on its employees and strives to build a collaborate and fun environment where your ideas are valued and you will be encourage to achieve your professional and personal goals. The salary goal of this position is 95K plus a quarterly MBO program worth an additional 5 to 10K per year. The on-boarding process is a 6 month contract to hire paying $50 per hour on a W2 or $60/hr corp2corp. As a Senior Storage Engineer you will provide NetApp support for diagnosing, reproducing, and fixing software and hardware issues; troubleshoot protocols running on NetApp hardware to assist customer with problem isolation and resolution.
Day to day responsibilities
- Participate in technical communications within the EDM division team to share practices and assist in the sales cycles of storage solutions offerings.
- Responsible for pre-sales technical support, organizing customer meetings and designing solutions.
- Remain current with NetApp technology.
- Present latest NetApp Technology to sales staff and customer in a professional manner.
- Assist other technical staff in the development of solutions for customers.
- Visit customer sites to stay current on how the NetApp technology is being deployed.
- Research customer issues in a timely manner and follow up directly with the customer with
recommendations and action plans.
- Assist customer with implementation of NetApp technologies when needed.
- Maintain storage lab and arrange for and conduct technology demonstrations to clients and staff
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