iNerc

applicants

Qualifications
• BS with 4 years of MS Windows Server and Active Directory Technical Support
• Equivalent AA / Vocational with 6 years MS Windows Server Technical Support
• 1 or more years of Citrix Technical Support experience
• Experience supporting IT infrastructure tied to application dependencies
• Experience working with existing IT departments and personnel
• Open to 10-20% travel local and nationwide

Technical Skills
• WinTel Server Support (Bare Metal)
• MS Windows Server 2003
• Citrix XenApp Preferred. Citrix servers / farms
• Fundamental Network and TCP/IP understanding
• Strong troubleshooting at all layers of the Network Infrastructure
• Tape Backup / Remote Backup

**One or more of the following PLUS skills*
• VPN connections – Microsoft VPN, Nortel, Cisco
• Web Servers
• MS SQL Server
• Oracle DB
• Web server implementations
• Right Fax servers

Personal Attributes
• Aptitude to learn
• Effectively present information
• Ability to respond to questions from staff and management

Contract based Technical Support opportunity for a Professional IT Support Technician working within the medical field for a leading provider of healthcare systems. Ground floor opportunity with potential for longer term employment.

Summary
Selected IT Support Technician will be managing the activities related to our clients internal IT support for their Hauppauge office and installation and maintenance of existing client IT infrastructure in support of installed database applications.

Responsibilities
• Installation of supported application hardware in the client’s environment
• Manage the installation, configuration, and maintenance of Windows based file servers including Windows 2003 and Windows 2000
• Install and manage Citrix server farm installations and all associated security and application environment considerations.
• Install, maintain and troubleshoot Right Fax server installations
• Day-to-day IT functions in-house including server design and support, network and firewall maintenance, Active Directory support, tape backup procedures and desktop operating system support.
• Manage web applications and work with hosting providers
• Disaster Recovery and Business Continuity
• Firewall rule sets, routing and security settings including IPSEC tunnels, routing protocols, security policies and configurations

Additional Activities
• SLA management and reporting
• Day to day management of the service relationship
• Troubleshooting hardware and applications problems