This job ad has been posted over 30 days ago...
Customer Care Specialist
at
Hound
in Missoula, MT
Job DescriptionTerms: Hourly DOE Benefits (Medical, Vision, Dental, 401k and PTO)Hours: Full TimeOnsite: Yes (Missoula, Montana)What you'd be doing:A Customer Care Specialist answers questions via phone, chat, and email from bothprospective and existing customers who have general and technical questions abouttheir accounts and Modwest services.Who we're looking for:A friendly communicator who enjoys helping people of diverse backgrounds and skills.Intellectual curiosity and a natural inclination to patiently solve problems is key to success inthis position. Clear written and spoken communication is a must, as is the ability towork efficiently in a fast-moving, collaborative, open workplace.Required Skills:Customer serviceDesired Skills:Familiarity with domain registrars and domain name transfersConfiguration and use of common internet applicationsBasic HTMLFTP software configuration and useLinux/Unix command line toolsApacheMySQLPHPSSL certificatesRT (Request Tracker)Ecommerce applications
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