This job ad has been posted over 30 days ago...
Technical Services Coordinator
at
Hound
in Missoula, MT
Job DescriptionTerms: Salary Benefits (Medical, Vision, Dental, 401k and PTO)Hours: Full TimeOnsite: Yes (Missoula, Montana)What you'd be doing:This position is responsible for a variety of roles throughout the company,including customer and internal technical support, process development,training, and documentation, software quality assurance, and assistancewith creation of graphic design elements. Examples of tasks performed bythe person holding this position might range from debugging an FTPconnection issue to testing a web application to writing technicaldocumentation to creating web graphics as the need arises.Who we're looking for:Multi-faceted knowledge and fantastic customer service talents arerequirements for success in this position. We need an Internet generalistwith substantial experience in and comfort level with numerous computertechnologies, processes, and protocols, with a keen interest in addingefficiencies and elegance to existing processes.Required Skills and Experience:Outstanding written and spoken communication skillsExpert use of common internet applications include Outlook, Firefox, et al.DNS - registrars, whois, MX recordsBasic web development experience - FTP, CMS, HTMLBasic Linux and DOS command line experienceWindows, Linux, and Mac desktop support experienceFamiliarity with software development best practicesFamiliarity with Adobe design softwareDesired Skills:Expertise with project management and the entire software development life cycleHardware familiarity - cable creation, card installation, memory replacement, etc.Networking familiarity - subnets, switches, routing, firewalls, securityBasic programming experience - PHP, bash, Perl, Java
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