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Monitoring Support Specialist
at confidential in Boston, MA
Responsible for installation, commissioning, scheduled and emergency service on Real Time Monitoring products serviced by Liebert, commensurate with appropriate certification and experience. Real Time Monitoring products include SiteScan, Alber, Nform, Intellislot Cards, Rack Monitoring Solutions and Remote Monitoring offerings. Required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. Also required to maintain continuous communication with CRC, Area/District Offices, direct manager and Technical Support as required.
Job Description:
Be the customer interface for all Monitoring related products Perform a number of work related tasks to include, but not limited to: Startup PM services Emergency services Capable of working under direct supervision or independently as require Render on site and phone assistance to customers Communicate with Technical Support on equipment or system issues Perform all work related tasks according to company guidelines Implement Field Change Notices according to published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices and Service Tips
MINIMUM QUALIFICATIONS:
Minimum four years electrical/electronic/IT technical degree or equivalent training and experience Minimum four years experience in computer, networking, or electronic fields Minimum one year equivalent industry experience in one or more of the following BAS/BMS systems Electronic Monitoring systems Protocols and integration Computer based networks Interpersonal Skills
Extensive Computer skills to include PC Operating Systems, Microsoft Office and basic Networking Must be able to read and interpret installation specifications and logic flowchart diagrams Ability to summarize and report all work related tasks both verbally and in written format
>>>>>>>>FOR MORE INFORMATION ABOUT THIS JOB AND TO APPLY PLEASE GO TO http://www.Hound.com/>>>>>>>>>
Job Description:
Be the customer interface for all Monitoring related products Perform a number of work related tasks to include, but not limited to: Startup PM services Emergency services Capable of working under direct supervision or independently as require Render on site and phone assistance to customers Communicate with Technical Support on equipment or system issues Perform all work related tasks according to company guidelines Implement Field Change Notices according to published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices and Service Tips
MINIMUM QUALIFICATIONS:
Minimum four years electrical/electronic/IT technical degree or equivalent training and experience Minimum four years experience in computer, networking, or electronic fields Minimum one year equivalent industry experience in one or more of the following BAS/BMS systems Electronic Monitoring systems Protocols and integration Computer based networks Interpersonal Skills
Extensive Computer skills to include PC Operating Systems, Microsoft Office and basic Networking Must be able to read and interpret installation specifications and logic flowchart diagrams Ability to summarize and report all work related tasks both verbally and in written format
>>>>>>>>FOR MORE INFORMATION ABOUT THIS JOB AND TO APPLY PLEASE GO TO http://www.Hound.com/>>>>>>>>>
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Published at 08-31-2010
Viewed: 21 times
Viewed: 21 times