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IS SUPPORT ANALYST
at confidential in Baton Rouge, LA
Provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction.
Job Specifications
Minimum Requirements High School Graduate and 3 years in database applications or PC hardware & software
Job Skills
Experience supporting MS Office, web based applications, and remote users. Experience identifying and resolving hardware issues for laptops, desktops, and servers. Working Conditions Occasional pressure due to multiple calls and inquiriesSubject to many interruptions Occasional travel Physical Requirements Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
>>>>>>>>FOR MORE INFORMATION ABOUT THIS JOB AND TO APPLY PLEASE GO TO http://www.Hound.com/>>>>>>>>>
Job Specifications
Minimum Requirements High School Graduate and 3 years in database applications or PC hardware & software
Job Skills
Experience supporting MS Office, web based applications, and remote users. Experience identifying and resolving hardware issues for laptops, desktops, and servers. Working Conditions Occasional pressure due to multiple calls and inquiriesSubject to many interruptions Occasional travel Physical Requirements Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
>>>>>>>>FOR MORE INFORMATION ABOUT THIS JOB AND TO APPLY PLEASE GO TO http://www.Hound.com/>>>>>>>>>
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Published at 08-31-2010
Viewed: 19 times
Viewed: 19 times