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The Third Party Liability Manager is responsible for managing the direct relationship with the Customer. This involves a comprehensive understanding of our proprietary claims processing system and the ability to ensure that Customer needs are met in a timely and professional manner. The Third Party Liability Manager partners with the Customer to provide product/service solutions and problem resolution. They ensure Customer satisfaction and maintain positive ongoing relationships.The Manager oversees and manages projects to ensure contract deliverables/project goals are met.This position requires strong analytical, technical, communication and management skills and extensive experience in building/maintaining relationships.Functional Description:•Perform analysis of all data and reports related to recouping funds on behalf of the State ofMontana•Serve as main point of contact for all communications between the State ofMontana, ACS and other organizations related to third party liability issues•Supervise Third Party Liability Unit consisting of TPL and recipient eligibility specialists•Maintain the security and integrity of all paper documents•Ensure that the stated quality objectives and contract requirements for the TPL Unit are consistently achieved•Perform duties related to TRACS (TPL Recovery & Claims System)•Administer the Drug Rebate Management system for the State ofMontana•Monitor daily mail and deposit preparation tasks•Monitor all general Third Party tasks•Other duties as assignedEducation and Typical Years Experience•4 year degree, preferably with strong finance or business component•Minimum 2 years professional management experience in third party liability insurance, private or public healthcare billing, customer service, account management or related field.•Strong business analyst skills•Proficient at planning, organizing, and carrying out assignments with minimal supervision•Excellent communications skills – verbal and written•Ability to identify, analyze and resolve complex claims processing, recipient eligibility or other systems-related issues•Demonstrated ability to work in a team-oriented environment•Demonstrated ability to supervise a team of third party liability and recipient eligibility specialists•Demonstrated multi-tasking skills•Demonstrated customer service skills including delivery of high quality services; ability to be proactive in improving service provided to Government customer; exhibit patience, tact, enthusiasm, and a positive attitude when addressing complaints and problems from client•Proficient with word processing, spreadsheet, and database applications (Microsoft Office products).

FOR MORE INFORMATION ABOUT THIS JOB AND TO APPLY PLEASE GO TO http://www.hound.com

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Published at 08-05-2010
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